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If you have questions or feedback about the information published on magicred-play.ca as part of the Magic Red project, you can contact our editorial team using the form below. This form is designed for content-related enquiries, correction requests, and general questions about our independent review of Magic Red and is not an official customer support channel of the casino operator. To help us address your request efficiently, please provide your name, a valid e-mail or messenger contact, and a concise description of your query. Do not include payment card data, banking details, identity documents, or other highly sensitive information, as we are unable to process or verify such material through this form.
Messages submitted via this page are typically reviewed and answered within one business day (Monday to Friday, Canadian time), excluding Canadian statutory holidays, and this target response time applies throughout 2026. Our team cannot access your Magic Red player account and cannot handle complaints about deposits, withdrawals, bonuses, or gameplay outcomes. For account-specific issues, please contact Magic Red directly through its official website or the relevant Ontario-licensed site, if you are located in Ontario. If you need to escalate a regulatory complaint, you should follow the official procedures of the Malta Gaming Authority for players outside Ontario, or the Alcohol and Gaming Commission of Ontario / iGaming Ontario for residents of Ontario. By submitting this form, you confirm that you are at least 18 years old and residing in Canada.